Support
Questions, feedback, or something not working? We're here.
Contact us
Email is the fastest way to reach the CurbScope team. We answer every message, usually within one business day.
Email [email protected]Common questions
How do I use the AR camera?+
Open the AR tab and point your phone down the street. Property cards float over the homes around you — tap one for owner, sale history, and building details. If cards drift, tap a building you recognize to calibrate. Everything AR shows is also on the Map tab.
How do credits work?+
Owner phone & email searches (1 credit), mortgage lookups in select markets (5 credits) and Miami-Dade court records (2 credits) run on credits. Every plan includes monthly credits — during the free week they arrive with your first payment — and anyone can buy a pack of 10 or 25 credits in the app or on the web. Credits never expire, a search that finds nothing refunds itself, and your balance transfers automatically if you create an account later.
How do subscriptions and billing work?+
Plans purchased in the iOS app are billed to your Apple ID and renew until canceled — manage or cancel them in Settings → your Apple ID → Subscriptions. Plans purchased on curbscope.ai are managed from your account page on the web.
How do I delete my account?+
In the app: Account → Settings → Delete account. Deletion takes effect after a 30-day grace period; signing back in during that window cancels it. You can also email us and we'll take care of it.
Where does CurbScope work?+
CurbScope currently covers South Florida — Miami-Dade, Broward, and Palm Beach counties — with more markets on the way. Property data comes from county public records and licensed sources.
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