Support
Questions, feedback, or something not working? We're here.
Contact us
Email is the fastest way to reach the CurbScope team. We answer every message, usually within one business day.
Email [email protected]Common questions
How do I use the AR camera?+
Open the AR tab and point your phone down the street. Property cards float over the homes around you — tap one for owner, sale history, and building details. If cards drift, tap a building you recognize to calibrate. Everything AR shows is also on the Map tab.
How do credits work?+
Owner phone & email searches run on credits — on every plan, including Free. Paid plans include monthly credits, and anyone can buy a credit pack in the app or on the web. On paid plans credits also cover mortgage and lien searches; on the Free plan they unlock owner contact searches only — mailers, mortgage and lien data need a subscription. Credits never expire, a search that finds nothing refunds itself, and your balance transfers automatically if you create an account later.
How do subscriptions and billing work?+
Plans purchased in the iOS app are billed to your Apple ID and renew until canceled — manage or cancel them in Settings → your Apple ID → Subscriptions. Plans purchased on curbscope.ai are managed from your account page on the web.
How do I delete my account?+
In the app: Account → Settings → Delete account. Deletion takes effect after a 30-day grace period; signing back in during that window cancels it. You can also email us and we'll take care of it.
Where does CurbScope work?+
CurbScope currently covers South Florida — Miami-Dade, Broward, and Palm Beach counties — with more markets on the way. Property data comes from county public records and licensed sources.
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