Questions, answered
Short and honest. Anything else — [email protected].
Using CurbScope
How does it work?+
Open the camera, point your phone at a home, and a card floats over it — owner, last sale price, size, history. Tap the card for the full picture. There's also a map view if you'd rather browse than point.
Why does it need camera and location access?+
The camera view is the whole product — CurbScope draws property cards over the homes in front of you, and it needs your GPS position and compass heading to know which homes those are. Allow both when your phone asks and you're set.
Where does CurbScope work best?+
Single-family neighborhoods are the sweet spot — every house gets its own card with full detail. Condo towers show one card per building with sale ranges; individual unit details (owners, prices, sizes) are included with any paid plan.
Do I need an account?+
No — open it and start pointing. Free usage is metered monthly; paid plans remove the limits and add owner email & phone lookups.
Something isn't working — what usually causes that?+
A few everyday things can get in the way: your phone being plugged into the car (CarPlay/Android Auto takes over the camera), weak GPS indoors or between tall buildings, camera or location permission turned off in Settings, and Low Power Mode slowing the sensors. Unplug, step outside, check permissions, and reload — that fixes almost everything.
Data & accuracy
Where does the data come from?+
Official public records, compiled and refreshed regularly. We never estimate or invent a number — if a record doesn't exist, we show a dash.
How accurate is it?+
As accurate as the public record. Sales can take a few weeks to appear after closing, and owner names reflect the deed on file — if a home just changed hands, the record may briefly lag reality.
Why does a home show no information at all?+
Addresses of police officers, judges, and certain other protected persons are excluded from CurbScope for legal reasons. A home with no record at all is usually one of those.
Why does a property show no sale price?+
Some transfers aren't arm's-length sales (family transfers, trust moves, foreclosures), and some homes simply haven't traded in decades. We flag non-market transfers rather than passing them off as sales.
What markets are covered?+
Miami-Dade County today, wall to wall. More markets are coming — join the waitlist and we'll email you the day yours goes live. See markets.
Owner contact & privacy
How do owner email & phone lookups work?+
Paid plans include owner lookup credits. A lookup runs only when you confirm it, and a credit is used only when we actually find contact info — no hit, no charge. Every phone number is screened against do-not-call lists before you see it.
Is this legal?+
Property ownership is public record in Florida. How you use contact info is on you: telemarketing laws (TCPA) and do-not-call rules apply, and our terms prohibit harassment, stalking, and discrimination. Read the terms.
I'm a homeowner — how do I limit calls?+
Register your number on the National Do Not Call Registry — we flag registered numbers to every CurbScope user. To ask about your information in CurbScope, email [email protected] donotcall.gov.
Billing
Can I cancel anytime?+
Yes — cancellation takes effect at the end of the billing period, and unused owner lookup credits never expire.
What do the plans include?+
Free covers casual browsing with a monthly allowance of property views. Basic removes the limits and includes owner email & phone lookups. Premium adds more monthly lookups, commercial properties, and mortgage data. Pro adds foreclosure and lien intel, permit history, and the largest lookup allowance. Compare plans.
Do credits roll over?+
Monthly included credits refresh each cycle; purchased credit packs never expire.