Questions, answered
Short and honest. Anything else — [email protected].
New to CurbScope? Read the how-to guide.
Using CurbScope
How does it work?+
Open the camera, point your phone at a home, and a card floats over it — owner, last sale price, size, history. Tap the card for the full picture. There's also a map view if you'd rather browse than point.
Why does it need camera and location access?+
The camera view is the whole product — CurbScope draws property cards over the homes in front of you, and it needs your GPS position and compass heading to know which homes those are. Allow both when your phone asks and you're set.
How do I enable precise location?+
CurbScope needs precise (GPS-level) location to place cards over the right homes. iPhone (Safari): Go to Settings > Privacy & Security > Location Services > Safari Websites > set to 'While Using.' Then tap 'Precise Location' and make sure it's on. Reload CurbScope. iPhone (Chrome): Settings > Privacy & Security > Location Services > Chrome > 'While Using' and 'Precise Location' on. Android (Chrome): When Chrome asks for location, tap 'Allow.' If cards seem off, go to Settings > Location > App permissions > Chrome > make sure 'Use precise location' is toggled on. On Samsung, this is under Settings > Apps > Chrome > Permissions > Location > 'Use precise location.' If you've already denied location, you'll need to go into the settings above to re-enable it — the browser won't ask again on its own.
Where does CurbScope work best?+
Out in the real world, walking around — point at any home and its card floats over it. It works from a balcony too, and even from a fast-moving car, though results might be a bit off at speed. If you're the one driving, keep your attention on the road and let a passenger do the pointing.
What are View Settings?+
View Settings adjusts how property cards appear in the camera view — tap 'View Settings' at the top of the AR screen. Pick a preset for where you are: Walking, Driving, or Balcony (for looking down from up high). The sliders are plain English — how many properties to show, how far to look, card size, stability, and how much cards can overlap. CurbScope also switches between Walking and Driving automatically based on your speed; turn off 'Automatic switching' if you'd rather it didn't. Found a mix you like? Tap 'Save as custom' and it'll be waiting under the Custom preset. 'Reset to defaults' puts everything back.
Do I need an account?+
No — open it and start pointing. Free includes 1,000 property detail views a month (browsing the map and AR never counts — only opening a property's details does) and lets you buy credits for owner email & phone searches; paid plans remove the limit and include monthly credits.
Will it work in the car?+
Yes — we have a car mode that activates automatically. Depending on your rate of travel and the road you're on, results will vary. We do better at slower speeds. Car mode works best if you're not plugged into any wires or connected to Apple CarPlay, which can mess with your phone's orientation.
Something isn't working — what usually causes that?+
A few everyday things can get in the way: your phone being plugged into the car (CarPlay/Android Auto takes over the camera), weak GPS indoors or between tall buildings, camera or location permission turned off in Settings, and Low Power Mode slowing the sensors. Unplug, step outside, check permissions, and reload — that fixes almost everything.
Data & accuracy
Where does the data come from?+
Trusted third-party sources, compiled and refreshed regularly. We never estimate or invent a number — if the information doesn't exist, we show a dash.
How accurate is it?+
Extremely good. Sales can take a few weeks to appear after closing, and owner names reflect the most recent information available — if a home just changed hands, the data may briefly lag reality. Occasionally you might see something that looks weird — please report it to [email protected] and we'll look into it.
Why does a home show no information at all?+
Certain records are excluded from CurbScope for legal reasons. A home with no record at all is usually one of those.
Do you have commercial data?+
We have a complete database for commercial assets in the markets where we operate.
Why does a property show no sale price?+
Some transfers aren't arm's-length sales (family transfers, trust moves, foreclosures), and some homes simply haven't traded in decades. We flag non-market transfers rather than passing them off as sales.
What mortgage will I see on a home?+
The mortgage shown is typically the original loan, placed when the current owner purchased the home. Mortgages that have been satisfied (paid off) won't show as active — when our system detects payoff signals, it flags the mortgage as looking satisfied instead.
Where does CurbScope work?+
See the markets where we operate. See markets.
Which areas have foreclosure and permit data?+
We currently offer lien and foreclosure data in Miami-Dade County, and permit history in select Miami municipalities.
Owner contact & privacy
How do owner email & phone searches work?+
Paid plans include owner search credits. A search runs only when you confirm it and uses a credit — and if a search comes back with nothing, the credit is returned automatically. Every phone number is screened against do-not-call lists before you see it.
Can I get mortgage and contact data for commercial assets?+
Mortgage and contact searches are harder on commercial assets than residential homes because commercial assets are usually owned by corporations. Our hit rate is a lot lower on these assets, at around 50%. They're also more likely to show old mortgage data. We're improving these metrics constantly.
Is this legal?+
Property ownership information is publicly available in Florida. How you use contact info is on you: telemarketing laws (TCPA) and do-not-call rules apply, and our terms prohibit harassment, stalking, and discrimination. Read the terms.
I'm a homeowner — how do I limit calls?+
Register your number on the National Do Not Call Registry — we flag registered numbers to every CurbScope user. To ask about your information in CurbScope, email [email protected] donotcall.gov.
Billing
Can I cancel anytime?+
Yes — cancellation takes effect at the end of the billing period, and unused owner search credits never expire.
What do the plans include?+
Free includes 1,000 property detail views a month (browsing the map and AR never counts — only opening a property's details does), and you can buy credit packs any time for owner phone & email searches — credits on the Free plan don't unlock mortgage, lien, or mailer features. Basic removes the view limit, includes monthly credits, and adds the home's mortgage and monthly payment info. Premium adds more monthly searches and commercial properties. Pro adds foreclosure and lien intel, permit history, and the largest search allowance. Compare plans.
Do credits roll over?+
Monthly included credits refresh each cycle; purchased credit packs never expire.